About SimonIT
We run the operational front office for service businesses — websites, business systems, and AI voice agents — so contractors can focus on the work.
What We Do
Three pillars, one service. See the full breakdown →
AI Voice Agents — Never miss another call.
24/7 phone answering by a trained AI agent that books appointments, dispatches emergencies, and pushes the call straight into your CRM. Customers don't leave voicemails — they get answers.
Business Systems — Run your business in one organized place.
Customer records, jobs, scheduling, dispatch, invoicing — configured for your shop on a dedicated instance you own. Calls turn into leads. Leads turn into jobs. Jobs turn into invoices. All in one place, all talking to each other.
Websites — Look professional. Get found. Win more jobs.
We design, build, and keep your website current as your business changes. Hours updated, new service offered, new emergency number. Sites stay fast, work on a phone, and aren't an embarrassment to send a customer to.
Why three pillars
Most small contractors juggle five vendors to do this work: an answering service, a freelance web guy, a separate scheduling tool, a bookkeeper for invoices, and someone on Fiverr who built the logo. None of them talk to each other. None of them know your business.
We replace all of that with one monthly bill, and we wire the pieces into each other from day one. A call books a job on the calendar. The customer gets a confirmation. Your website reflects updated hours.
Meet Simon
Simon's spent years around contractors — friends, neighbors, family in the trades. The same pain points came up every time: calls missed during a job, an outdated website that doesn't bring in leads, paperwork piling up at night after a 12-hour day.
He started SimonIT in January 2026 because he saw a specific opening. AI is good enough now to handle the boring parts of running a contractor business — answering the phone, keeping a website current, getting jobs into a system — but most of what's pitched at small shops is either built for enterprises or built to replace tradespeople. Simon doesn't believe AI is going to take these jobs, and he doesn't want it to. He wants it to give one-truck operators the same operational front office a 50-person company takes for granted.
Contractors run the work. SimonIT builds and maintains the tools behind it — your website, your AI voice agent, your back-office stack — so they keep working as your business changes. One partner. When you need something, a voice agent or ticket queue picks it up — immediate, trackable, no email threads going dark.
Our Approach
How we work with the shops we run.
Personal
No call centers, no ticket queues. You work directly with Simon. He picks up when you call, and he knows your shop.
Integrated
The better we connect your systems together, the less you have to make those connections yourself. Jobs come first; the admin behind them shouldn't slow you down.
Ongoing
Websites need updates. Voice agents need refining based on real calls. Systems need tweaks as your business grows. We're not in for the launch — we're in for the long haul.
Ready to Talk?
A 30-minute call. We'll walk you through how SimonIT would run the phones, the website, and the back office for your specific shop.
Book a Free Demo